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Knowledge base
Home
Solutions
FAQ
1
test solution for staff only
Getting Started
4
How do I get to the online New Student Orientation? (self-enroll)
How to obtain SCC User ID (username) and Default Password?
How to Login and Change your Password?
How to obtain your User ID/Password and login?
General SCC Information
1
Information change (Name, Phone, Address)
Stanly Website Help
5
How to allow popup blocker exceptions for Stanly.edu in Chrome
How to allow popup blocker exceptions for Stanly.edu in Internet Explorer
How to allow popup blocker exceptions for Stanly.edu in Firefox
What program do I need to view class schedules, academic calendar, or College Catelog?
How do I use MyPage?
Course Registration
3
What are the basic steps for registering online?
What is a Program Evaluation?
Why does it say "Prerequisites have not been met/started" in Web Advisor?
Login Solutions
1
How do I reset my password?
General WebAdvisor Solutions
4
How to change your address or phone number in WebAdvisor
What program do I need to view class schedules, academic calendar, or College Catalog?
Web Advisor Maintenance
What is an enrollment verification?
SCC College Application
3
Why can't I log into SCC online application?
How Do I Request an SCC Transcript? Transcript Request Documentation/Solution Page
How do I submit an online application to Stanly Community College?
Academic Advising
3
How can I determine my advisor?
How do I chat with my advisor or coach through Microsoft Lync? (updating to Skype for Business)
How to schedule an Appointment with an Advisor
Student Office 365 Tutorials
2
How do I Get and Install Office 365?
How Do I Get and Install Office 365 Updated 4-2-19
Student Gmail
3
How to forward email in Gmail
How to stop Gmail from forwarding emails
How do I log into Student E-mail (GMail)?
Outlook Issues
5
Clearing Outlook Credentials (Resolve Disconnected Issues)
Enable Adobe Acrobat Add-in inside Microsoft Application
Change Outlook Default Address Book (Fix Outlook Shared Calendar Issue)
How to Setup Employee E-mail on Android Phones
How to Setup Employee E-mail on iPhones and iPads
Microsoft Word and Excel Issues
0
Employees Office 365 Apps
2
How to Install Employee's Version of Office 365 Apps
How to disable, or enable clutter in Outlook?
Outlook
2
Upload/Change Your SCC Outlook Profile Picture
How to log into Outlook Web App Online?
SCC Wireless
8
Wireless Login with Windows 8.1 and 10
How to connect to SCC Secure wireless network (Wi-Fi)
How to connect to SCC-Guest network (Wi-Fi)
How to Forget a Wireless Network on an Android Device
How to Forget a Wireless Network on a iOS Device (iPad and iPhones)
See all 8 articles
Printer and Scanner Issues
2
HP Office jet MFP Scan to Email
Toshiba Scan to Email Directions
Computer Issues
2
When I try to log in it says Domain Controller cannot be found
What steps can I take to keep my children safe on the internet?
Netlabs
3
Need Netlabs Assistance in VMware Courses?
Cannot log into Netlabs?
Need Netlabs Assistance in Cisco Networking Courses?
Login Issues
1
Gmail Login Issue Assistance
Browser Solutions
4
Clear Chrome Saved Passwords
Clear Saved Password in Internet Explorer
Clear Saved Passwords in Firefox
How to reset Firefox browser to default settings
Employee Login Assistance
1
SCC Employees Password Update Assistance
Internet Browser Issues
2
Reset Mozilla Firefox Browser to Default Setting
How to reset Internet Explorer Browser settings
Adobe Issues
1
PDF Documents Won’t Open from Share Drive, or Computer
Freshdesk Help
1
How to setup a new Freshdesk account
Getting Started in Online Courses
5
How do I contact my instructor?
Where do I go to start my online or hybrid course?
How do I log into Canvas?
How Do I Reset My SCC Password?
Canvas Course(s) Not Showing
Canvas General Information
5
Clearing Browser Cache in Chrome
Clearing Browser Cache in Mozilla Firefox
Installing & Using Respondus LockDown Browser
Submitting Assignments Using Turnitin
Canvas Help Guides
