Clearing your web browser's cache might not be such a familiar process for you, but it is often the solution to many problems you'll face while using Canvas and the internet in general.

What is a cache?

Simply put, it's basically your web browser's memory used to speed up processes. Sometimes you need to wipe it out for things to function correctly. This is a harmless and simple process that will not cause any harm to your computer even if the cache wasn't the root of your problem.

screenshot of the control, shift, and delete key

If that does not work, try the instructions below.

How to clear the cache in Google Chrome

Click the Menu button in the upper right-hand corner and then select More Tools and then Clear browsing data as seen in the image below:

Next, you will see the Clear browsing data menu as seen in the image below. Select the Cookies and other site data and Cached images and files under the Basic tab. Finally, select Clear data at the bottom to clear your cache.