1. Go to https://helpdesk.stanly.edu and select the Signup link towards the top right of the screen.

Stanly Community College technical support website with sign up link in the top right

2. Fill in the given boxes with your full name, Stanly Community College email, and select Register button.

(Please do not use your username for your full name)

sign up window screenshot

3. Freshdesk will send an email notification containing an activation URL to your registered email address. You will need to select the activation link to confirm your email and setup your new Freshdesk password.

4. Enter in your new Freshdesk account password and select the Activate and Login button to login.

Activate and Log in page screenshot

If successfully you will be presented with the Stanly Community College Freshdesk page. Select the Check Ticket Status button to see your tickets.

check ticket status button screenshot

If you are having issues logging in, or need technical assistance, then please contact SCC Tech Support by calling 704-991-0222, sending an email to techsupport@stanly.edu, or through via live chat. You can access chat by going to https://helpdesk.stanly.edu and look for the Let’s talk chat box located in the bottom right hand of the screen. SCC Tech Support normal hours are from 7am to 8pm Monday through Friday.

Let's Talk button example