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For students seeking course selection advice.
Technical (82)
Information regarding Technical questions. Web Services such as WebCT, Web Advisor and Email. You may also find answers to PC software and hardware questions.
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Main Articles
How do I login to Student Email?
Details about logging in to student email accounts.
How to set up Student E-mail forwarding
How to set up your Student E-mail account to forward e-mails to another address.
What do I need to do if I forget my WebCT password?
If you forget your password, use the login hint. Your password will be replaced with a new one and is then emailed to you. (For this to work you must have set up the password hint question that is requested when changing your password for the first time.) •From the Entry Page, click Forgot your password? The Password Help screen appears. •In the WebCT ID text box, enter your WebCT ID and click Go. Your login hint question appears. •In the Your Answer text box, enter the answer to your login hint question and click Go. The confirmation screen appears, your password is changed. The new password is emailed to your external email account. •Click Continue. The Entry Page appears. •Retrieve the email containing your new password from your external email account. •Using your new password, log in to your myWebCT.
I need some general "how to" technology help. Where can I look?
We have a growing online library of narrated, interactive learning objects that demonstrate how to complete various tech tasks. Examples range from how to use MS Word to create an MLA formatted document to how to narrate a PowerPoint presentation. The library is housed at http://www.stanly.edu/learning/learnobj.html. If you have an idea for a learning object, send it julrich7442@stanly.edu
When can I start using my online course?
Your account will be ready for you to use by the third day of the semester. The ID will not work prior to that time. If you add a course after the beginning of the semester, it may take a day or two for the account to be set up. Once you log in to WebCT, you will find a link to take you to each online course you are taking. You should find information from your instructor on the course home page for what to do first in your course. In addition, your instructor should provide you with details about adjusting your browser so that it will work properly with WebCT.
When I try to log in it says "Domain Controller cannot be found."
This a symptom of the PC being renamed and not rebooted, only logged off. Rebooting the PC should fix the issue.
What is the Connect-ED Emergency Notification System and how does it work?
Stanly Community College has recently implemented the Connect-ED® service to allow school administration and security professionals the ability to reach all students and staff with time-sensitive information during unforeseen events or emergencies using voice, email and text messaging.  During critical situations, SCC officials can use the system to broadcast pertinent information and provide details on appropriate response.  This information will not be shared with other entities and it will be kept private and confidential.   This is used only for Stanly Community College communication purposes with you. Please provide your most current contact information now by logging into the student portal at http://webadvisor.stanly.edu. If you have any additional questions not answered here, please contact the Help Desk at 704-991-0222. The Connect-ED service combines the power of the Internet with the pervasiveness of the telephone to give users an affordable and easy-to-use tool to reach out to their communities. Users record a voice message in their own voice using just a telephone or type a message to be sent to text receiving devices. In all, the multi-modal service helps officials reach out to students and staff via: Voice messages to home, work, and cell phones Text messages to cell phones, PDAs and other text-based devices Written messages to e-mail accounts Messages to TTY/TDD receiving devices for the hearing impaired  
Network connection drops on Dell Optiplex 755
Q: Network connection intermittently drops on Dell Optiplex 755 running Microsoft Vista and has Sophos Anti-virus installed.A: There is a known conflict with the ASF Agent and Sophos anti-virus agent. A workaround is to uninstall the Intel PRO agent, which removes the ASF service.
Why do the fans make a loud roaring sound when my Dell Optiplex starts up?
This is a known issue with Dell Optiplex computers (GX270, GX280, etc.) caused by defective motherboard capacitors, which often will have distorted tops. Most often the motherboard must be replaced.
What is my WebAdvisor User ID?
How to find your WebAdvisor user ID online.
How do I log in to WebCT?
Directions for logging into WebCT.
Why do I not see all of my online classes in WebCT?
Explanation of why one or more of your classes do not show up in WebCT at the beginning of the semester.
How do I reset my WebAdvisor password?
Instructions on resetting your WebAdvisor password.
What are the basic steps for Online Registration?
Steps for registering for classes through WebAdvisor.


Frequently Asked Questions
Why does Datatel say that my "Login password or username is incorrect?"
Datatel will give the error message "Login password or username is incorrect" if you try to enter your username NOT all lowercase. For example, JUser1234 is incorrect and juser1234 is correct.
I need help changing my WebAdvisor password?
WebAdvisor password requirements explained.
Why does WebAdvisor say the page is unavailable even during normal operating hours?
How to refresh the WebAdvisor page.
What is the Connect-ED Emergency Notification System and how does it work?
Stanly Community College has recently implemented the Connect-ED® service to allow school administration and security professionals the ability to reach all students and staff with time-sensitive information during unforeseen events or emergencies using voice, email and text messaging.  During critical situations, SCC officials can use the system to broadcast pertinent information and provide details on appropriate response.  This information will not be shared with other entities and it will be kept private and confidential.   This is used only for Stanly Community College communication purposes with you. Please provide your most current contact information now by logging into the student portal at http://webadvisor.stanly.edu. If you have any additional questions not answered here, please contact the Help Desk at 704-991-0222. The Connect-ED service combines the power of the Internet with the pervasiveness of the telephone to give users an affordable and easy-to-use tool to reach out to their communities. Users record a voice message in their own voice using just a telephone or type a message to be sent to text receiving devices. In all, the multi-modal service helps officials reach out to students and staff via: Voice messages to home, work, and cell phones Text messages to cell phones, PDAs and other text-based devices Written messages to e-mail accounts Messages to TTY/TDD receiving devices for the hearing impaired  
When can I register for my college classes?
Determining when you can register.
When I try to login to WebCT, I get an error saying it is forbidden or the page won't come up at all.
What setting to change to correct this issue.
When can I start using my online course?
Your account will be ready for you to use by the third day of the semester. The ID will not work prior to that time. If you add a course after the beginning of the semester, it may take a day or two for the account to be set up. Once you log in to WebCT, you will find a link to take you to each online course you are taking. You should find information from your instructor on the course home page for what to do first in your course. In addition, your instructor should provide you with details about adjusting your browser so that it will work properly with WebCT.
How do I login to Student Email?
Details about logging in to student email accounts.
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